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Please read the below information. If you still feel that you need an appointment after reading this, why not try an e-consultation with one of our GP’s – with a guaranteed response by the end of the next working day. Alternatively, please book an appointment using online services by visiting the link below.

If you are over 16 and have any musculoskeletal joint aches, pains or sprains – you can self-refer to the Darlington Musculoskeletal Service by calling 01325 728988.

Musculoskeletal physiotherapists diagnose, assess and treat conditions relating to joints, ligaments, muscles, nerves, tendons and structures that support limbs. Techniques can include individual and or group exercise programmes, manual therapy.

If you are under 18 and still in full time education you can access the minor ailment scheme at a pharmacy for any of the following issues:

  • Sore throat
  • Headache/ Ear ache/ Temperature
  • Meningitis check sheet
  • Thrush
  • Allergic contact dermatitis
  • Head lice
  • Hay fever/Rhinitis
  • Athletes foot
  • Threadworms
  • Nasal congestion
  • Indigestion/Heartburn
  • Diarrhoea
  • Constipation
  • Infant teething

Please visit a pharmacy of your choice for more information.

If you have a recent problem with your eyes you can be assessed and treated by our local Minor Eye Conditions Service. Please note this is not a sight test for example for cataracts, diabetic retinopathy or glaucoma.

Please contact Boots Opticians on 01325 466019, Specsavers on 01325 461155 or Cooper and Leatherbarrow on 01325 463267 for more information and to book into an appointment with the MECATS Service.

Please click here for more information on the MECATS/MECS Service (PDF, 237KB)

If you have any of the following issues you may be able to be seen and treated at a Community Pharmacy such as Rowlands Pharmacy, Boots, Asda or Morrison’s.

  • Acne
  • Athletes Foot
  • Cold Sores
  • Conjunctivitis
  • Constipation
  • Cough, Cold, Nasal Congestion
  • Cradle Cap
  • Dandruff
  • Diarrhoea
  • Dry Eyes/Sore tired Eyes
  • Earache
  • Earwax
  • Emergency Contraception
  • Excessive sweating
  • Haemorrhoids (piles)
  • Hay Fever
  • Headaches
  • Head lice
  • Indigestion
  • Infant colic
  • Infant teething
  • Infrequent migraine
  • Insect bites and stings
  • Mild cystitis
  • Mild irritant dermatitis
  • Minor burns and scalds
  • Mouth Ulcers
  • Nappy rash
  • Oral thrush
  • Sore throat
  • Sun protection
  • Sunburn
  • Threadworms
  • Thrush
  • Travel sickness
  • Warts and Verruca’s

If you would like to be referred to Talking Changes for any issues relating to stress, anxiety, depression or other mental health problems you can self-refer by calling 0191 333 3300.

If you need to be seen regarding contraception or sexual health, please call the CASH clinic on 01325 743 203. This clinic offers:

  • Implants
  • Coils
  • Contraception advice
  • Emergency contraception
  • C Card registration
  • STI screening and testing
  • STI treatment
  • Partner notification
  • General sexual health advice
  • C card provision
  • HIV testing and treatment

Please click here for more information on CASH (Contraception and Sexual Health) (PDF, 339KB)

Click here to access our e-consultation service

Click here to access system online for online services

For online services access and registration please enquire at reception or click the link below to register.

Over the past 7 months we have averaged 97% attendance within the practice.

If you need to cancel an appointment, please ring the surgery as soon as possible so that we can offer your appointment to someone else.

Every patient is now allocated a named GP. This may be different from the GP you usually see. This does not change the way you book appointments. It means that one GP will have overall responsibility for your care at the surgery. The practice will make reasonable efforts to accommodate any requests regarding any preferences to be with a specific GP. Should you wish to know your named GP please contact Reception.

Appointments may be made via Systmonline by telephoning 01325 332022 or by calling at the surgery. Routine appointments may be made in advance (maximum six weeks), which will enable us to offer you an appointment at a time most suitable to your requirements. If you cannot keep an appointment, please inform us as soon as possible.

Please remember the GP can only deal with one problem in your appointment. If you have any other issues you wish to discuss please make another appointment.

If you are confronted by a serious problem such as severe chest pain, collapse or severe bleeding call an ambulance (tel: 999) before calling the surgery.

Need to see a GP outside your normal surgery hours?

There are appointments available on weekends and evenings for all Darlington patients.

Saturday 8:00am - 2:00pm
Sunday 9:00am - 1.00pm
Monday to Thursday evenings 6.30pm - 9.00pm
Friday evening 6.30pm - 8.30pm

You can make an appointment via your own GP practice or by calling NHS 111.

Online Services

click here to access systmonline

Patients can now view and request repeat prescriptions and book appointments online by logging on to SystmOnline. Manage your prescriptions quickly and easily wherever you are, 24 hours a day, 365 days a year. You can now also view a summary of your health records. Please note you will have to register for this service - please click here to register or contact Reception for further details.

Under the age of 13 years parental/guardian access is permissible but due to confidentiality, once the patient reaches 13, the password will automatically expire and the child will need to apply for a new password. NB – If you are under 13 and do not wish anyone to have access to your account, please leave a message at reception for the Practice Manager.

Click here to log in or register

Online Nurse Appointments

We now have the facility as a practice to allow patients to book Nurses and HCA appointments online. Please click here for our online services where you can book a blood test, a smear or a pill check.

We will also be releasing appointments throughout the year for specific clinics such as in flu season we will have online flu appointments available. We hope this will make it easier for patients to access the appointment of their choice and to be able to do so without having to ring our reception team.

Patients can still book Doctors’ appointments online as normal.

If you have not yet signed up for online services to be able to book your own appointments – please click here to sign up.

Family Planning

Please contact your local pharmacy for emergency contraception. If this is not available, emergency contraception can be provided at the surgery by the practice nurse.

For contraceptive services and advice you can also visit

For information about vasectomies please visit

Well Person Clinics

This clinic is run by the practice nurse for discussion and assessment of health issues.

Non-NHS Examinations

The doctors are happy to carry out medicals, eg insurance and driving licence, by appointment. Please ask at reception for the charges for these services.

NHS Healthchecks

If you are aged 40-74 years you will be offered for a health check to assess your risk of developing cardiovascular disease.

Travel Immunisations/Vaccinations

Please click here to fill out our travel form, then hand it in at reception, ideally at least 4 weeks before travel. Please note there may be charges for certain immunisations and vaccinations which are not covered by the NHS.

For patients who have requested hepatitis B immunisation for occupation purposes to be provided by your GP.

GPs do not provide an occupational health service as part of their NHS responsibility nor can they provide this service to you even if it is funded by you.

Under Health and Safety Regulations, your employer has a duty to provide a safe working environment and, therefore, appropriate health advice for those at risk of infection with hepatitis B.

We advise you to contact your employer who will be able to make arrangements with an occupational health provider for the provision of any immunisation which you may require following an appropriate assessment of the risk to which you are exposed.

Flu Vaccination

An influenza vaccination is particularly recommended for patients over 65 or those suffering from a long term condition such as heart disease, chronic respiratory disease, renal disease, diabetes, chronic liver disease, or patients on disease-modifying drugs, carers, and residents of nursing and residential homes. Please contact the reception staff in September for details of the vaccination dates and to make an appointment. If you are unable to attend the surgery, a home visit will be arranged.

Medical Students

From time to time the doctors and nurses have student doctors and student nurses sitting in with them during their consultations with patients. Patients will be made aware when this is the case and if they would prefer to see the doctor or nurse alone the reception staff will arrange this.

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