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Patient Participation

Are you interested in finding out more about your GP Practice and the Health and Wellbeing needs of your community?

  • GP surgeries welcome anyone in their community to be an active member of their Patient Participation Group.
  • Involvement could be attending regular practice meetings or communicating via email to discuss any changes or ideas for your surgery or services in Darlington.
  • What services work well, what services can be improved?
  • This is a great opportunity to become involved in local health issues which affect you and your GP Practice.
  • Your GP Surgery is interested in what you think and how we can all make a difference to the health and wellbeing of our population.
  • Influence decision making in the heart of your community by becoming your practice representative on the Darlington Clinical Commissioning Group’s Community Council.
  • Please contact your GP Surgery for further details.

Update for 2019

St George’s Medical Practice would like to thank you all for the many suggestions for improvements of the practice. Below is a summary of the recurring suggestions. If you made a suggestion which has not being summarised below and you wish to discuss any concerns or comments you may have, please contact us at your earliest convenience.

The overall response of the survey indicates the majority of our patients are happy with the service we provide as a practice, and feel lucky to have a well-run, high quality, helpful service with only minor suggestions for improvements.

No privacy at reception

We are aware that there is little privacy in the reception area. With us currently being on the temporary site it is difficult to make changes here, but this is something we are looking into when planning the new permanent site for the practice. In the meantime, we do have an interview room next door to the reception area if any patient would like to discuss anything in private with the receptionist.

More evening appointments

We currently have a late evening surgery available to patients on Thursday’s. We have both GP and Nurse appointments available. Patients can also attend our extended hours’ service on evenings and weekends. To book appointments please speak to our receptionists, call NHS 111, or visit our website for more information. We are in the process of looking at our appointment system so our evening appointments may improve and become more accessible in the future.

Transport to the surgery

We now have a bus route running every hour which stops outside of the surgery. Please visit our website or the Arriva Bus website for more information on timetables and bus routes.

Automatic doors into the practice

As with the concern of having little privacy in the reception area, having automatic doors in the temporary building is also something we cannot change at this time. But we do plan to have automatic doors in our new building when we move from the temporary site in the next few years.

E-Consultations for children

E-consultations within the practice are available for patients aged 18 and over. This is our practice policy and is for the safety and best interest of our younger patients. We try to accommodate patients the best we can, with appointments starting in the morning at 8:30am, as well as late evening appointments on Thursdays. Patients can also attend our extended hours’ service on evenings and weekends. For more information please visit our website.

One problem per consultation

This is our practice policy as our Clinicians have only 10 minutes per patient to discuss the medical problem. One problem per consultation ensures our Clinicians can be thorough and are able to solve the individual problem the best they can in the small time frame that they have.

Click here to download the full results for the survey.

PPG Meeting Minutes

Minutes of Meeting - 25th July 2019 (.docx)

Minutes of Meeting - 26th March 2019 (.docx)

Minutes of Meeting - 13th August 2018 (.docx)

Minutes of Meeting - 19th February 2018 (.docx)

Minutes of Meeting - 24th July 2017 (.docx)

Minutes of Meeting - 15th May 2017 (.docx)

Minutes of Meeting - 14th June 2016 (.docx)

Minutes of Meeting - 16th February 2016 (.docx)

PPG Archive

Click here to see archived PPG information.

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